Field Service Technician Level II - Central Ohio

Role Overview

We are seeking a dedicated Field Service Technician II to join our team and serve our clients in the Central Ohio area. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level.

What You Will Do

Execute all Level I installer roles and responsibilities, demonstrate exceptional organizational skills, exhibit a deep understanding of project scopes and service expectations, assume leadership responsibilities, mentor Level 1 installers, establish and maintain regular communication channels, and showcase expertise in working with nurse call systems, card access systems, and video surveillance products.

Why It Might Be a Fit

The ideal candidate will have a minimum of 2 years of experience in a construction trade, advance knowledge of electricity, hands-on/field experience, basic telecommunication knowledge, and excellent communication skills.

Requirements

• Minimum 2 years with a previous construction trade
• Advance knowledge of electricity (high and/or low voltage)
• Hands-on/field experience from previous work experience
• Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc)
• Ability to identify and use common low voltage cabling
• Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing
• Ability to read architectural drawings
• Team management/supervisor experience
• Previous experience completing projects within scope
• Previous experience with service ticketing processes
• Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems
• Excellent communication skills
• Must have valid US Driver’s license

Benefits

• Competitive base salary based on experience
• Bonus and commission programs
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VTO)
• 100% employer paid family health insurance premium
• 100% employer paid disability insurance
• 100% employer paid dental & vision insurance
• 401k with Safe Harbor contributions from company annually
• Profit sharing opportunities

Originally posted on Himalayas