Loyalty Assistant Manager - FX & CFDs Industry - Based in Malaysia

Job Overview:Our client is a global, award-winning multi-asset brokerage trusted by clients in over 160 countries. Since launching in 2015 with a mission to make trading simple and accessible, the company has grown into a comprehensive platform supporting a wide range of trading needs.A key driver of user engagement and long-term customer value is their loyalty program. To further strengthen this initiative, our client is seeking an innovative and strategic Product Manager to lead and evolve their global loyalty [link removed] this role, the successful candidate will define and execute a strategic vision to enhance customer value through rewards, benefits, and incentives. This role involves close collaboration with cross-functional teams to design, build, and scale loyalty solutions that drive user engagement and align with business goals.What will you do:

• Define and own the strategic roadmap for the loyalty program, ensuring alignment with business objectives.
• Manage the end-to-end product lifecycle from ideation to launch and iteration in partnership with engineering, design, analytics, and marketing teams.
• Gather user feedback and analyze program performance to guide continuous improvements and innovation.
• Stay informed on market trends and competitive programs to maintain a leading-edge offering.
• Optimize current loyalty features while identifying and developing new opportunities for engagement and growth.
• Collaborate with regional marketing and sales teams to localize and tailor programs to specific markets.

What makes you a good fit:

• 7+ years of product management experience, ideally focused on loyalty, rewards, or customer engagement.
• Background in trading, fintech, or financial services is preferred.
• Demonstrated success launching and iterating on consumer-facing products at scale.
• Strong analytical skills with a data-driven approach to product development.
• Excellent communication and cross-functional collaboration abilities.
• Experience balancing customer needs with business goals in fast-paced environments.
• Knowledge of crypto or digital finance is a strong plus.
• Passionate about the future of loyalty in fintech and digital platforms.
• Candidates with prior leadership experience may be considered for a lead role.

Originally posted on Himalayas