Customer Tech Analyst

This is a remote position.

Position description:The Technical Analyst will work directly with the Tech Developers and Business Team to implement and support technical solutions to meet organizational objectives. The Tech Analyst will assist the Product Team with prioritizing user requirements, overseeing system changes and researching new tools in alignment with industry trends. The position will develop, analyze and amend technical specifications for delivery to the development team. The Analyst will address and (working with the developers) solution any relevant problems or roadblocks and ensure high levels of performance and security. The position will report directly to the Technical [link removed] candidate will need to be able to make progress in a fast-paced environment with little [link removed]:Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with [link removed] and assist the Development Team with application support (quarterly releases, defects, change management).Work across cross-functional domains including Cloud, Infrastructure, and Security to ensure proper engagement of the development team when architecting, building, and supporting application architecture and [link removed] the integration of multiple systems (new and legacy) while reconciling the needs of other cross-functional teams or product [link removed] with stakeholders as needed to understand their functional [link removed], develop, and review technical [link removed] abreast of technology trends and [link removed] skills:BS/BA in Comp Sci, Engineering or a related field and 7+ years of related work [link removed] experience as an IT Systems, Product, or Business Analyst (or similar role).Strong relationship management skills, with the ability to work on cross-functional [link removed] working in a solution delivery [link removed] communication skills including the ability to explain technical [link removed] analytical skills with strong problem-solving [link removed] Skills:Prior Electric Utilities industry [link removed] experience with large complex enterprise [link removed] with programming languages like C#, Java, [link removed] of databases, system security and [link removed] in multiple project management methodologies (Agile, Waterfall, SAFe, etc.).

Originally posted on Himalayas