Manager of Client Services

Role Overview

The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. They work together with their manager to build an account plan and manage client relationships based on the account plan. The MCS usually handles a single account or part of a large account with a P&L of $30MM to $40MM.

What You Will Do

Manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close, collaborate with delivery stakeholders to ensure client commitments are fulfilled, create account plans including relationships, opportunities, and price decisions.

Why It Might Be a Fit

The ideal candidate has significant business development and project management experience, experience in the Hi-tech industry, and a track record of interacting with C-level client contacts. They should have strong leadership, interpersonal, communication, and presentation skills.

Requirements

• Bachelor’s degree or foreign equivalent
• Significant business development and project management experience
• Experience in the Hi-tech industry/vertical
• Track record of interacting and building relationship with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Originally posted on Himalayas