French Speaking Digital Trust and Safety Analyst

Role Overview

Mercier Consultancy Group is seeking a French Speaking Digital Trust and Safety Analyst to join a leading consumer electronics brand in Sofia, Bulgaria. The role involves protecting digital ecosystems, reviewing user-generated content, and investigating trust and safety incidents. The ideal candidate is fluent in French, passionate about digital integrity, and ready for a high-impact role.

What You Will Do

Review and assess user-generated content, investigate trust and safety incidents, and collaborate with cross-functional teams to develop content moderation policies. Handle escalated cases, monitor platform health metrics, and contribute to regular reporting on trust and safety trends.

Why It Might Be a Fit

This role offers a competitive salary, fully paid training, comprehensive health insurance, and a relocation package. The company provides a supportive work environment, career development opportunities, and a chance to grow within a global organization.

Requirements

• Native or fluent French language proficiency (spoken and written)
• Valid EU passport
• Previous experience in trust and safety, content moderation, digital risk, customer support, or a related online safety discipline
• Strong analytical and critical thinking skills
• Excellent written communication skills in both French and English

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Comprehensive Health Insurance
• Fully Paid Relocation Package
• Monthly Performance Bonus
• €1,500 Signing Bonus
• Supportive, multicultural, and professional work environment
• Career development opportunities
• Team events

Originally posted on Himalayas