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RemoteListed Jul 10, 2026

Customer Service Manager (Feeder)

Focal Search Pte Ltd

  • Account-Management
  • Business-Development
  • Client-Relationship-Management
  • Client-Service-Manager
  • Customer Service
  • Customer-Care-Manager
  • Customer-Manager
  • Customer-Relations-Manager
  • Customer-Service-Manager
  • Customer-Service-Operations-Manager
  • Customer-Support-Manager
  • Customer-service-management
  • Sales
  • Team-Leadership

Assessed from original listing evidence

The role

Job description

Job Responsibilites:

  • Customer Service Manager for 2-3 corporate clients.
  • Managing a team of 2-3 people.
  • To strategise, define, and implement global expansion in volume and revenue.
  • Developing multidimensional relationships and rapport with major customers worldwide;
  • Understand your customers' strategies and make plans/deals that line with their needs.
  • Measuring, tracking, and analyzing critical account metrics
  • Persuade and influence regional marketing teams and business units to ensure proper strategy management and implementation for your specific customers.
  • A comprehensive awareness of the market, including the global items offered by customers and competitors;
  • Regularly reviewing and updating commercial processes, and sharing best practices for contract administration among regional centers.

Originally posted on Himalayas

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