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RemoteListed Jun 8, 2026

Czech-Speaking Customer Agent for Booking.com

Mercier Consultancy BG

  • Bilingual-Czech-English-Customer-Support-Specialist
  • Czech-Speaking-Customer-Service-Representative
  • Czech-Speaking-Customer-Support-Representative

Assessed from original listing evidence

The role

Job description

Role Overview

Provide excellent customer service in Czech to Czech-speaking customers via phone, email, and chat channels, assisting with travel bookings and inquiries.

What You Will Do

Deliver exceptional customer service, assist with booking inquiries, resolve customer complaints, maintain accurate records, and collaborate with internal teams.

Why It Might Be a Fit

Fluency in Czech, previous customer service experience, strong communication and problem-solving skills, and ability to adapt to work and live in Greece.

Requirements

  • Fluency in Czech (spoken and written)
  • Proficiency in English
  • Previous experience in customer service, ideally within the travel or hospitality industry
  • Strong communication, interpersonal, and problem-solving skills
  • Ability to adapt quickly to work and live in Greece
  • Proficiency with computer systems, CRM software, and digital communication tools

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Fully Paid Relocation Package
  • Monthly Performance Bonus
  • Health Insurance
  • 2 Extra Salaries Per Year

Originally posted on Himalayas

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