E-Commerce Virtual Assistant

This is a remote position.

What We Do

At Outsource Access, we help innovative brands like The Slime Kitchen. We don't just provide day-to-day operational support for online sales channels —we make sure to optimize sales using proven strategies across DTC, Online Retail sites, and marketplaces.

How You’ll Make a Difference

• Owning the Digital Shelf:You will develop a differentiated product strategy for DTC, Amazon, and other retail marketplaces.

• Mastering the Marketplace:You will manage and optimize product listings on [link removed] and Amazon. You will ensure that product details, including images, descriptions, SKUs, and pricing, are accurate and aligned across all selling platforms.

• Creating Seamless Customer Journeys:You will monitor and respond to customer inquiries on e-commerce platforms. You will expertly process customer requests, returns, and refunds following company guidelines.

• Driving Data-Backed Growth:You will generate and compile weekly sales reports via platforms like GoParrot, Square, and Amazon Seller Central. You will track product availability, flag low-stock items , and interpret data to make strategic decisions.

Requirements

Is This You?

• Strategic Thinker:You understand eCommerce KPI's for each channel.

• Independent Problem Solver:You have the ability to work independently, propose solutions, and support strategic business decisions.

• Detail-Obsessed:You possess strong attention to detail and organizational skills.

• Tech-Savvy:You are familiar with e-commerce platforms like Amazon Seller Central, Shopify, and WordPress. You are also highly comfortable using tools such as Google Workspace, [link removed], and GoParrot.

• Your Home Office:You are a dedicated virtual assistant prepared to support our organization remotely

Benefits

Why You’ll Love Being Part of the OAmazing Team

You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:

• Your Wellness & SecurityHealth & Wellness — Covered:You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.

• Security for the “What Ifs”:Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.

• Time to Recharge — Guilt-Free:We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.

• Support You Can Count On:We take care of all government-mandated benefits, so everything is handled properly and on time.

Your Financial Rewards

• Performance Incentives:Bring results — and you’ll see it rewarded. Simple as that.

• Premium Pay:When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.

• 13th Month Pay:A well-earned bonus to celebrate the results of your year’s effort.

Originally posted on Himalayas