Data Mining Recovery Collections Specialist

Role Overview

The Collections Specialist pursues collections on errant healthcare claims made to various healthcare provider entities. This role operates in a department that offers a unique combination of deep healthcare expertise and analytics-powered technology solutions to help clients improve operational efficiency, achieve financial integrity, and generate measurable results.

What You Will Do

Make outbound calls to healthcare medical providers to discuss and collect overpayments due to erroneously billed claims. Document collection activity within internal databases detailing notes from calls. Conduct regular communication with healthcare insurance clients and providers on aging inventory.

Why It Might Be a Fit

This role is considered to be a High Risk Role due to the exposure of PHI sensitive data. The position requires compliance with HIPAA regulations and requirements.

Requirements

• High school diploma or GED
• At least two (2) years of medical billing, collections (call center), and customer service experience
• Bachelors' degree in a relevant field is preferred
• Knowledge or experience with medical coding and regulations preferred
• Computer skills and familiarity with Microsoft Office programs like Outlook, Word, & Excel

Benefits

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Summer Hours
• Sick time benefits

Originally posted on Himalayas