Founder’s Associate, Growth & Operations

Founder’s Associate, Growth & OperationsCompensation & BenefitsSalary: £33,000 – £55,000 GBP (depending on experience)Equity: Stock grant providedBenefits: Comprehensive health insuranceAbout the RoleWe’re looking for a sharp, entrepreneurial operator to work directly with the founding team on growth and operations. This is a broad, strategic, and hands-on role: you’ll investigate why deals drop off, why signed customers don’t start, and why accounts churn — then design and implement the fixes that address these [link removed]’ll analyze funnel performance, create collateral and playbooks, and join client conversations to deeply understand the customer journey and churn. In the early stages, you’ll personally build the assets we need — sales decks, onboarding guides, training content, case studies. Over time, you’ll codify successful solutions into scalable playbooks that form the backbone of how we sell, onboard, and retain clients. This is a rare opportunity to operate like a founder inside a fast-growing company — solving critical problems across sales, onboarding, recruitment, and customer success, while shaping the systems that will scale the [link removed] You’ll Do

Sales Enablement & Pipeline Health

Analyze the sales funnel to understand where deals stall or drop [link removed] and address “failed starts” — closed-won deals that don’t start properlyProvide leadership with data and insights on pipeline health, conversion, and deal [link removed] sales collateral (presentations, PDFs, case studies, videos) and test new [link removed] out what sales needs to close more deals - the more creative the betterTranslate learnings into sales playbooks for messaging, objection handling, and deal management.

Onboarding & Activation

Create onboarding playbooks that ensure a consistent, high-quality client [link removed] tailored resources that accelerate adoption and reduce post-sale [link removed] handoffs between sales, onboarding, and customer [link removed] and join client calls to refine approaches and codify best [link removed] deals that don’t start and understand why they failed to begin with

Recruitment Operations

Work with operations to improve how talent is staffed — faster matching, fewer mis-hires, better [link removed] staffing playbooks that systematize best practices for deployment speed and [link removed] talent-matching accuracy to reduce mis-hires and delays.

Customer Success & Retention

Analyze churn data, translate insights into retention strategies, and codify them into scalable [link removed] CSMs with proactive training materials, guides, and client-facing [link removed] clients in learning how to maximize their assistants and reduce reliance on reactive [link removed] churn, highlight risks, and design retention strategies in collaboration with [link removed] insights into customer success playbooks that scale.

Funnel Analytics & Reporting

Track and report performance across sales, onboarding, activation, and [link removed] key risks, opportunities, and recommended [link removed] clear insights and recommendations to founders, ensuring fixes become scalable [link removed] You AreAnalytical and structured — spot patterns in funnel data and turn insights into solutions.Hands-on builder — you don’t just suggest ideas; you create collateral, guides, and playbooks yourself.Entrepreneurial operator — thrive in ambiguity, think like a founder, and move quickly to fix problems.Communicative — comfortable joining and leading client calls, with strong presence in front of executives.Adaptable — thrive in a fast-paced environment with shifting priorities.Tool-savvy — proficient with productivity and CRM tools (Asana, HubSpot, Pipedrive, Airtable, Clickup, [link removed], Notion etc.).

Ideally You Also Have

Startup or entrepreneurial experience — familiar with building from [link removed] background — structured approach to strategy and [link removed] knowledge — ability to query and analyze data [link removed] skills (Canva/graphic design) — to create professional, client-facing [link removed] presentation skills and executive presence with senior [link removed] This RoleHigh exposure: Work directly with founders on critical growth and ops challenges.Broad scope: Touch sales, onboarding, recruitment, customer success, and retention.Career growth: Path to leading growth, revenue operations, or even running a business unit.Real impact: You’ll both solve urgent problems today and build the systems that scale tomorrow.

Originally posted on Himalayas